Terms of Service

SendSafe is a secure, encrypted file-transfer service operated by !!PLACEHOLDER — your organisation name!! ("we", "us", "our"). The service lets registered users upload files and share them via expiring, optionally end-to-end encrypted links.

You must be at least 18 years old and authorised by your organisation to create an account. Accounts are for !!PLACEHOLDER — internal employees / invited users / your definition!! only.

You agree not to use the service to:

• Upload, share, or solicit illegal content of any kind.
• Upload malware, ransomware, or any file intended to harm recipients.
• Circumvent access controls, attempt to compromise the security of the service, or access another user's data.
• Use the service in a way that violates applicable laws, including data-protection legislation.
• Share files containing personal data of third parties without a lawful basis.

We reserve the right to suspend or terminate accounts that violate these terms without prior notice.

You retain ownership of any files you upload. By uploading a file you confirm that you have the right to share it and that it does not infringe any third-party rights.

We do not routinely inspect the content of uploaded files. Files are stored encrypted and automatically deleted according to the expiry settings you choose.

You are responsible for maintaining the confidentiality of your login credentials. You must notify us immediately at durakovic.m@trusted-id.eu if you suspect unauthorised access to your account.

We aim to keep the service available but do not guarantee uninterrupted uptime. We may take the service offline for maintenance, upgrades, or in response to a security incident.

Files are stored for the duration you select and may be deleted automatically after expiry or when the maximum download count is reached. You are responsible for keeping your own copies.

To the fullest extent permitted by law, we are not liable for any loss of data, business interruption, or indirect or consequential damages arising from your use of the service.

!!PLACEHOLDER — add any jurisdiction-specific liability caps here!!

These terms are governed by the laws of !!PLACEHOLDER — e.g. England and Wales / your jurisdiction!!. Any disputes shall be subject to the exclusive jurisdiction of the courts of that territory.

We may update these terms from time to time. Continued use of the service after an update constitutes acceptance of the revised terms. The "Last updated" date at the top always reflects the most recent version.

Questions about these terms? Contact us at durakovic.m@trusted-id.eu.